With the variety of programs offered, AMT Warranty Corp can assist many different markets and industries with their extended service and warranty needs. From a retailer that sells consumer electronics to a manufacturer of power tools, AMT has the expertise to help grow and enhance customer services for the specific business.
Here is how AMT warranty works with different markets to accomplish profitable goals:
For Manufacturers – As a top warranty provider, AMT Warranty has the ability to administer original equipment manufacturers’ (OEM) warranties by providing:
Service dispatch Service fulfillment
Service Center Network Management
Outsource insurance liability
Aftermarket initiatives including ESPs, surveys, quality assurance and much more
For Distributors – An ideal solution for distributors is AMT’s Protect-it card, a turnkey extended service plan that offers product protection from the date of purchase. This can offer programs for distributors to sell in-store, as well as offer to vendors to sell to their consumers.
For Retailers – Retailers need simple and convenient extended service plans to keep their business profitable and their customers happy. AMT can provide retailers with customized plans to suit their specific needs or with the Protect-it card program as a simple alternative to traditional warranties.
There are various types of warranty plans for different types of business. AMT Warranty takes a hands-on approach to assist you in this decision by evaluating your business and making recommendations that match your company goals.
Different types of warranty plans for different business types are as follows:
Replacement plans – These plans cover the replacement of lower-priced new products and become active after the expiration of the manufacturers’ warranty. This replacement can be fulfilled by a physical replacement, gift certificate, voucher or co-payable check and will cover replacement of the product with one of equal or greater quality. Replacement plans are best suited for purchases such as cell phones, digital cameras and lower-cost consumer electronics.
Repair plans – These plans become active after the expiration of the manufacturer’s warranty, but generally cover repairs throughout the duration of the contract. LCD televisions and laptops that depend on advanced technology require pricey repairs, making them the perfect fit for repair plans. On-site repair plans are also available for products that are not easily portable, allowing the customer to have the product serviced without hassle.
Accidental Damage from Handling (ADH) plans – ADH plans operate in conjunction with the manufacturer’s warranty starting on the date of purchase (DOP) and cover areas not qualified by the OEM. Products used on a daily basis such as MP3 players, PDAs and laptops are excellent choices for ADH coverage. Unlike standard repair plans, ADH plans cover replacement or repair of products that have accidentally been damaged from typical everyday use.
There are many other features & benefits of AMT warranty. Regardless of your involvement, working with AMT will always be beneficial for you in many ways, which are as follows:
A robust national service center network.
Utilization of web-based application for tracking all aspects of programs.
Personalized marketing materials and sales training.
Full disclosure of information regarding clients’ ESP programs including sales, claims and profitability.
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